Tag Archive: goals

Help Me Help You! (A Manager’s Guide to Managing Employees’ Careers)

February 22, 2018Blog, , , , , , , , , , , , , , , , ,

Season Three B, Episode One. Podcast recap! (And if you missed the podcast, you can find it here.)

Podcast Recap: Season 3b, Episode 1

In this week’s podcast recap we focus on helping managers navigate the tricky business of guiding their employees as they plan their careers. There’s a fine line between helping them and doing it all for them, and the first question is:

How much do I need to do?

Many managers ask us: “What’s my role in my employee’s career plan?” In our experience, the employee is 100% accountable for determining their goals, and the manager is responsible for helping them analyze and address the gaps or steps that are needed to get them to those goals.

Of course many people really struggle with telling you what their goals are, so there is a role for manager in helping them figure that out.

You’ve likely got some combination of employees in the following categories:

  1. “AAA Keeners”:  These are your superstar employees who always go above and beyond. They ask for extra experience, and they gobble up opportunities like leftover stuffing at Thanksgiving. They just know what to do and how to play the game.  While this category might seem easy, they can also be tough to help.
  2. Great Performers who are “Tentative”: These are great performers who seem to need a little extra boost. They may be a bit more hesitant to throw their name into the hat. They may even turn down opportunities because they think they aren’t ready (even if you think they are.)
  3. “Arm Crossers”: This cadre is a bit…..difficult to say the least.   They expect promotions, assistance, guidance, mentoring, job shadowing…you name it.  Unfortunately they’d like to be sitting back enjoying a coffee while you do all the legwork to get them there.  You are the manager after all.  It’s your JOB to promote them.

For all three types, the manager’s role in career planning starts out with asking questions and coaching people to come to their own conclusions.

Examples of Questions to Ask:

  • What are your goals?
  • What are you looking for?
  • What work are you doing right now that makes you happy?
  • When have you received great feedback on something you did?
  • What one thing that you did this {year, quarter, month} brought you joy?
  • What have you done that you have really enjoyed (inside or outside of work?)
  • What work are you doing right now that frustrates you?
  • What skillsets are you great at?
  • How would you rank yourself on those skills on a scale of 1-10?
  • For those skills that aren’t a 10, what do you need in order to get to a 10?

Your keeners and your tenantive performers will likely do well in this type of coaching.  Your Arm Crossers, on the other hand, may push back and demand that the manager do the work for them.  Or say “I dunno”.

Ruth and Nicole came to a “Both And” approach, with Nicole jumping to some “solution-ing” and Ruth advising you to put the power to change on the employee’s shoulders. At some point, after all, the ball has to be in their court.

Either way you want to try to reach the arm crossers and hope that you can either get them re-engaged in the work or engaged in work elsewhere that brings them joy.

When to have these conversations?

For new employees, this is something you’d want to start talking about during on-boarding or during a 30-day check-in.  For existing employees this should be a purposeful meeting once or twice a year (OUTSIDE of 1:1’s, Performance Management etc.).  It’s important to give this type of conversation a special time and place to make sure that it has impact.

Take some time with your team and help people think about “what they like to do” to help them really start reaching for their dream job.

Until Next Time,

Nicole

 

Help! I Hate My Job! Should I Stay or Should I Go?

January 18, 2018Blog, , , , , ,

Season Three A, Episode One. Podcast recap! (And if you missed the podcast, you can find it here.)

Podcast Recap: Season 3a, Episode 1

On Season 3 of the podcast we are tackling managing your own career, and our first discussion revolves around the question, “Should I stay, or should I go?”

Do you really need a new job, or are you just in a bit of a rut? Do you need to find something new, or are you just in conflict with another member of your team or your manager that is giving you grief?

While the job cycle is definitely shorter than it used to be, it’s still important to ask yourself a few questions before you make the decision to leave and find something new. First of all, why are you even thinking about a new job right now?

Why Leave Your Job?

We are asked all the time for advice on careers and job moves and changes, and there tend to be some pretty common themes during those conversations. Do any of these sound like you?

  1. Bad manager: You might experience signs and symptoms like poor work-life balance, stress, discomfort, or conflict.  How have you tried to work through the scenario? Do you have unrealistic expectations?
  2. Bad performance review/no promotion: You hear something in a performance review that you don’t want to hear and feel uncomfortable and want to leave. You didn’t get that last promotion and are feeling deflated.  Have you tried to work through this? Have you identified the gaps? Have you asked for work that helps you fill them? Is there opportunity to change and improve?
  3. Wanting a new challenge/more responsibility: You feel like you’ve mastered your role. You are bored and need to try something new. Have you asked for new responsibilities or offered to pitch in on different projects?
  4. Wanting a change: You just want a change for change sake. Some might even look for opportunities in a new city or country! What small changes are possible that would achieve the same result? Or is moving really what you want?
  5. Impending Doom. A re-org, merger etc. is making you fearful or not really keen on the changes that are ahead. Are you certain that the changes are coming? Are you certain they are going to play out the way you assume? Can you research a bit more?

What is Your Plan?

There is another common theme among people who are starting to get that feeling that they need a new job.

They don’t have a plan, or a goal, or a destination. If you do, then skip ahead to the next section. If not, then read on.

If you just desperately want to leave your job and scramble to something else, you can expect to be equally unsatisfied and unhappy where you land. Eventually.

In order to really address your discontent, you need to have a goal or destination, and you need to make decisions that will help you get there.

Where do you want to be in one year, three years, or even five? Make decisions today that help you reach your longer term goal.  Or more directly, find work/projects/courses that help you get to the next step.

The great part, is you are in charge of your goals. You can change them and they aren’t carved in stone. Don’t be afraid to chart out your path – you can change it!

Top Tips to Figure Out “Should I Stay or Should I Go?”

  1. Reflect: Reflect on the symptoms that you are experiencing and assess whether you’ve taken the steps to improve your current situation. (See above – is your job salvageable, or do you need to develop more skills before you move?)
  2. Have a Plan: Figure out your plan. Short term to long term. Have an idea of what you are going to so that you are happy when you get there and that this step makes sense in your bigger career plan. What are the stepping stones to get to the next big thing? Have an outcome statement. “I will know I am in the right job if____________.”
  3. Go Across to Go Up: Are you willing to take a lateral move in order to make a bigger change from there? Are you willing to take a pay cut to switch into a new career?
  4. Go “TO” something: Are you running away from your job and jumping to ANY job, or are you being selective and finding the right thing? Do you have passion for what you are applying for?

Take some time. Take a deep breath and put down the voodoo doll of your manager or most hated colleague.

Do some reflecting (use a @bestselfjournal if you can, we love them) and planning.

If you are convinced that you need a new job, stay tuned to the podcast and the blog to see how to start that job hunt.

We’ve got you covered.

Until Next Time,

Nicole

How to Be Productive When the Office is Quiet

January 2, 2018Blog, , , , , , ,

Season Two, Episode Eight. Podcast recap! (And if you missed the podcast, you can find it here.)

Podcast Recap: Season 2, Episode 8, BONUS PODCAST

This week on the podcast, which is our special Holiday Bonus Podcast, we talk about how to be productive when the office is technically open, but mostly pretty dead.

Unless you are an essential services worker (and if you are, thank you!), or are super lucky and work for an organization that closes between Christmas and New Year’s, you have probably experienced working those days when MOST people are on vacation, but a skeleton staff remains.

It’s the worst.

You’re there because the organization has to keep the lights on and do the basics to make sure nothing horrible goes wrong, which it almost never does, but you know, just in case and all that.

What do you do? There’s no one to have meetings with. You can’t get anything approved to move forward. Your desk is out in the open, so watching a movie or playing Candy Crush is unwise.

What Do You Do?

P-O-U-N-C-E

That’s right, Pounce. It’s our mnemonic gift to you to help you on those days when you are in the office, but barely anyone else is.

(It’s also helpful if you think about it as setting yourself up for the New Year. You know, pouncing on it. See what we did there?)

  • Ponder
  • Organize
  • Unsubscribe
  • Network
  • Chill
  • Enjoy

Ponder

Take some time to think about where you are right now, and whether you’re happy with it. This isn’t about making resolutions, although you might end up making some. It’s more about reflecting and doing a little self- assessment:

  • What do you want to do with your job? Are you on the right road to making it happen?
  • How’s your health?
  • How are your relationships, both at home and at work?
  • Are you at loose ends? Are you “all good?”
  • Do you have any “to do list” items that you’d like to check off your Bucket List this year?

We are HUGE fans of the Self Journal from the Best Self Company. (You can buy them from their website or from Amazon.) It’s easy to use, and helps you set up your goals and what those tasks are that will help you achieve them. It even has a handy dandy poster to track your goals three months at a time (which is much less daunting than planning for a whole year), and gives you little wins to help build your motivation.

CONTEST ALERT!

In fact – we love it so much that we’re going to give one away! Just send us an email (info@whiteboardconsulting.ca) or tweet us (@whiteboardcons) to tell us what your favourite podcast of ours was from 2017, and why. That’s it! We will make a draw on January 15th and send one to you.

Organize

Times like these are also excellent times to organize your workspace. This works for everyone, even people who THINK they are organized all the time – come on be honest. You have binders there from that conference you went to two years ago that you haven’t looked at. Or you have confidential files that should probably be shredded or returned to the HR department. Or you have notes on a printed PowerPoint presentation that really isn’t helpful anymore (or it is, but only page 68). Toss it (except page 68 – take a photo of it before you toss it). Or you have a junk drawer full of old candies, paper clips, and expired emergency deodorant.

Take the time to remove all these things that clutter your desk and act as distractions.

Unsubscribe

Hitting delete is pretty easy, but it’s a temporary fix to an on-going email clutter situation.

Take 20 minutes to open those things you subscribed to or that you have no idea why you get, and unsubscribe from them. We aren’t here to talk about email habits and changing the way you manage your Inbox. We ARE here to advise you to clean out the crap because it’s distracting you and stressing you out and you don’t even know it.

We like a couple of helpful tools:

  • Unroll Me is an amazingly helpful online tool that scans your Inbox periodically and, when a subscription email shows up, offers you a few options:
    • Unsubscribe – AND THEY THEN UNSUBSCRIBE FOR YOU SO YOU DON’T HAVE TO DO ANYTHING,
    • Roll It Up to a daily email with all your subscriptions in one scrollable email, or
    • Leave it in your Inbox.
  • SaneBox is also an online tool that moves your email into folders that you define. If you take the time to set it up the right way, it means that when you open your regular Inbox, you only see the most important things. No scrolling, filtering, or distracting. SO HELPFUL

Network

This is the perfect time to connect and build relationships. Ask that new person to walk with you and get a Peppermint Mocha or gingerbread cookie. Talk to that one co-worker that you have been having trouble getting to know.

If you’re a manager, reach out to members of your team who are all in during these “between” days, and suggest you all go out for lunch together. (And no, you don’t have to pick up the tab, although it would be nice if you gave the OK to extend the lunch hour a bit.)

This is not about socializing with your work buddies or BFFs. This is about capitalizing on the opportunity to build critical relationships in the office. It’s also just plain nice.

Chill

Cut yourself some slack. Catch that later bus (as long as work allows you to be flexible with your hours). Put on some music while you sort out your desk. Take a few minutes to stare out the window and reflect or ponder or just people watch.

If you’re a manager, cut your team some slack! We know of managers who used to just send people home a bit early, or extend lunch hours to allow for holiday shopping. It doesn’t have to be huge, but wow it can give people some stress free time to get things done. And that goes a long way.

Most importantly though, focus on yourself and what you need in order to rejuvenate over this holiday time. (This relates, of course, to the Pondering activity!)

Enjoy!

Finally, enjoy yourself. Find some source of joy that works for you, whether you are celebrating holidays or not. Whether it’s helping someone else out, taking some time to work on that special project that you love but just isn’t normally a priority, treating yourself to some special food, or wearing an Ugly Holiday Sweater, there are things out there that are fun and festive.

Oh, and Get Your Work Done Too

Of course you have to get your work done. Hopefully the demands are somewhat less, and you can take the time to set yourself up so you can POUNCE on the New Year.

We’d love to hear how you use POUNCE! And of course don’t forget to send us a note or a tweet to enter the Self Journal contest.

We wish you the very best for the New Year, and look forward to bringing you our third podcast series which will focus on your career! How to manage it, how to change it, and how to get where you want to go. And if you’re a manager, we will have tips on how to help your team manage their careers, and how to run a successful interview too.

Don’t forget you can subscribe to our podcast in iTunes (click here) so you never miss a new episode!

Until next time,

Ruth & Nicole

September – The New, New Year

September 1, 2016Blog, , , , ,

As I write this post, I’m looking out at a gorgeous blue sky free from oppressive humidity and full of the fresh crisp air that lifts my spirit like nothing else.

It’s September 1st. Fall is coming, Jon Snow. Fall is coming.

Since I was a little girl I have considered September 1st to be the “real” New Year’s Day – in addition to the weather I love the most, it’s the return to routine, which is also something I love. Whether it’s back to school, back to work after vacation season, back to cooking comfort food in the over after BBQ season, or back to a new TV season, it’s our launch into a new year of promise and opportunity.

So what can you do to mark this day?

At Whiteboard we seize any opportunity to make lists, set objectives, and identify and refine goals. So our recommendation is that you take a moment to write a few “New New Year” goals for yourself – this way you will have a productive fall season, and be well in line to enjoy the December holiday rush. Not only that, your January resolutions (if you do that sort of thing), will be a breeze.

But Resolutions and Goals Never Work

Never is a strong word. Granted, they are tough to maintain, even for the most diligent list-makers. And you know what? That’s ok. It’s totally fine to re-visit and re-write your goals from time to time.

By taking some time now, you will at least start your fall season off with intention (which is always a good thing). And if you follow our steps below, we believe you will stick with it longer than you normally might.

STEP ONE. ASK YOURSELF A FEW KEY QUESTIONS.

What is one thing that you did in the last several months that you are proud of? What things or conditions were in place to help you be successful?

What is one thing that you wish you did better? What were the barriers that were in the way, and what can you do to eliminate them as you go forward?

STEP TWO. CONSIDER A VARIETY OF GOALS.

Yes, this is a business blog, but you’re allowed to have goals other than professional goals. In fact, you should. It helps you with balance.

Health & fitness goals should focus on well-being and strength. Personal goals might focus on education, relationships, or achieving balance in your life. Community goals could help you find time to volunteer, get involved in a community group, or maybe become involved in your child’s school.

goals

STEP THREE. CHOOSE A GOAL.

Now pick a goal (or goals) relating to one of the areas you pondered. Before you get all excited and choose all three, go back to the questions you answered in Step One.

It may be (probably is, for most people) tough to choose goals in all three areas, so make sure you prioritize Fitness, Personal, and Community, and decide where you want to start. We recommend starting where you’re most likely to succeed – this helps you build confidence.

Whatever you decide:

  1. Make sure your goal is achievable. Ask a friend if you’ve bitten off more than you can chew, or if you’ve set a realistic challenge for yourself.
  2. Make sure you are very clear about what your goal is. This means it is measurable and has a timeline.
  3. Ask someone to help keep you accountable and check in with you on a regular basis.

And don’t forget that it’s ok to change your mind. December 1st is 3 months away, which is an ideal time to re-examine and re-set your goals.

Here’s to a productive, fun, and humidity-free fall season!

Until next time,

Ruth.

 

Process Mapping? I’d rather be Napping.

June 17, 2016Blog, , , , , , , , , , , , , , , , , , ,

So I’ve heard a lot of people say they are so fascinated by what I do in the process improvement world, and how great they think it is , but how “it’s not for them”.  Using my coaching skills, I usually say something like, “Oh yeah?  Tell me about why it isn’t for you”.

Here are some of the responses I get:images

“Snore.  Processes are super boring. My company is really intuitive, and we just know exactly what to do and we fix it.” – my super annoying friend

“Processes, who needs it? I already know my team is garbage and as soon as I can replace them, things will turn around”. – a client who later realized her team was great because process mapping revealed a culture issue

“Ugh.  Sounds bureaucratic. I’m an entrepreneur.  There is nothing corporate about he way I run my business, and to be honest we don’t need it.” – my sister-in-law

PROCESS MAPPING3 Signs You Need Process Mapping STAT!

  1. Something is wrong and you “think” know exactly how to fix it.  How do you know what’s wrong?  What leads you to believe that?  What is the expected outcome if you make the change? You might be right. Intuition is super important.  Why not validate those gut feelings with some evidence in a process map? It’s a great way to get buy in from your stakeholders and employees!
  2. You “think” your employees are the problem. They suck.  While this is the first place many people look for solutions, it’s usually something else.  Why do you think they suck?  What tells you that? What could be inhibiting them? Have you asked them? Research shows that if you take great people and put them in a bad process, the process will win every time. Process mapping sometimes uncovers secrets that are hiding within a bad process.
  3. You “think” process is too rigorous.  Well, it can be, but it doesn’t have to be.  The right people, the right style, and the right moment can take you from being a fly-by-the-seat-of-your-pants entrepreneur to a being a strategic one.  Why not set the stage so you can pass the tasks that aren’t worth your time (or you aren’t great at) to someone who can actually add value (so you can go and be amazing). Process mapping identifies those tasks and lets you properly divide them up.

If you’re not a “process person,” or even if you are but don’t have a lot of time, we can help you. We are expert at coming in, talking with you and your team, and uncovering the hidden opportunities to improve your business.

Even better – why not build process improvement and process mapping capacity on your team? We offer public workshops that are fun, interactive, and relevant. Check them out by clicking here, and contact us if you want to know more.

#whiteboardworskhops #theyredifferent

Until Next Time,

Nicole

Screen Shot 2016-06-16 at 4.09.44 PM

The Structure That Lets You Be Flexible

January 31, 2015Blog, , , , , , ,

structure

Last week I had a consultation meeting with a potential new client. They are a digital marketing agency, and are the epitome of funky, professional, fun, and creative. I very much enjoyed my conversation with them, as I always do when learning about a new (to me) industry.

Consultation discussions always start out casually with the usual small talk and commentary on what is going on around us (this group works in a shared creative work space, and the energy is palpable). As often happens with people who are interesting and interested, the conversation morphed naturally into questions and answers about what they do and where they want to grow and how Whiteboard can help.

This client came to us via a referral from a previous client. As such, they already knew a bit about what we do, and yet they still weren’t sure what we could or would do for them. They just knew they needed us. Why? Because they wanted to build the processes they needed before they needed them.

I thought this was genius, and through the course of our conversation a phrase came up that I’ve already reused a half dozen times since then. “We want to have fun,” they said. “Our clients have to see us having fun. So I guess we are afraid that processes will limit our ability to be flexible and have fun.” I responded, “so what you want is the structure that will let you have the fun.”

“YES!” they replied, smiling as if to say, “By George, I think she’s got it!”

This idea of flexible structure is an important one for all businesses of all sizes, and particularly those that are on the tipping point of growing to a new level.

What’s a Process Again?

First let’s revisit the concept of a business process. Essentially, everything that you do with some repeatability is a process. At a high level it may involve things like this:

  • Sales
  • Developing a quote or proposal
  • Establishing scope or business requirements
  • Project management
  • Customer service
  • Invoicing

You may not think you have a process. Perhaps you are a small or medium organization for which things happen organically. Maybe everyone does everything and does it their own way, and it’s working out just fine, thank you very much. But guess what? There is a process. There are many processes, and they are all different and they all accomplish the same thing slightly differently.

This is usually just fine for a while. Because it’s a small team, you can roll back your chair and shout down the hallway to your partner and solve issues easily. Customers know you all by name, and although things go wrong once in a while it’s no big deal because someone is always able to fix it.

But here’s the thing. Before you know it, this will NOT be ok. You will hit a tipping point in your growth, and suddenly things will be confusing and chaotic and you’ll be stepping on each other’s toes. You won’t be able to outsource anything because the roles and responsibilities you have defined (or not defined) are unclear and difficult to chunk out into trainable units. You won’t have clear expectations for outcomes, customers will start getting annoyed, and you will be limited in how fast you can grow because you simply can’t handle everything on your own anymore.

This is when the structure becomes important.

By taking the time before you hit that tipping point, you will set yourself up with just the right amount of structure to ensure you present yourself as clear and capable, while remaining flexible enough to grow, change your minds, and yes, have fun.

How to Define Your Structure

The structure I’m talking about does not involve your org chart, and does not require a huge amount of work. Rather, it involves three things:

  1. Goals and priorities: Take the time to define your Mission & Vision statements, and settle on your goals for the coming period. You may have this locked down in your own mind, and it’s just as important to ensure it’s documented and visible for others so they know what they are trying to impact.
  2. Roles & responsibilities: Document the various roles in your organization. This doesn’t mean write down what everyone does (e.g. Ruth handles the sales process). Rather, it means document the person-agnostic roles that are required to run the business well. (e.g. Business Development, Outside Sales, Project Manager, Customer Service) One person can of course do more than one role, but the roles must be distinct.
  3. Key Corporate Processes: Note the key processes that your organization needs, and that must be done in a certain way in order to achieve a quality outcome? This definition allows you to outsource and train new people to a given standard. It also allows you to modify and be flexible as needs require – a process is just written on paper. It can always be changed!

Once you’ve set out your goals, roles and process expectations, you’re ready to grow. Everyone knows what needs to happen and (perhaps more importantly) HOW it needs to happen. Standards are clear and timelines are defined. You have structure, and you also have the option of changing that structure as required. Why? Because good processes are flexible.

Until next time,

Ruth.

The Office Version of Vitamin D

January 16, 2015Blog, , , , , , ,

VITAMIN_D
As I write this, it is a rare sunny winter day in Toronto, with blue sky and small fluffy snowflakes floating from the few clouds I can see. And because of this, I have altered my working location from my comfortable but dark basement office to my bright dining room table.

Why? Because I need sunshine. As much as I also enjoy the winter months, I crave sunshine! It lifts my mood and my spirits and my outlook and just makes everything better.

It occurred to me this morning that many of you do not have the luxury of working in your sunny dining room, and instead are holed up in your windowless office or cubicle. You may or may not have the opportunity to get outside and hold your face up to that sunshine, and you’ll go home after it’s dark, counting the days until spring.

And we wonder why we feel grumpy, edgy, or anxious this time of year.

There’s a reason for it, actually. Research shows a strong link between exposure to the sun, Vitamin D levels, and the incidence of Seasonal Affective Disorder (or SAD). Just a few minutes a day of unprotected (i.e. no sunscreen) exposure to sunshine are enough to maintain adequate levels of Vitamin D, boost levels of the “happy hormones” seratonin and dopamine, and thus ward off the symptoms of SAD.

Sounds easy enough.

What if you can’t get natural sunlight?

If you live in climates with a lot of winter cloud, decreased daylight hours, and frigid temperatures, it can be a real challenge to get yourself outside and bask in what little sunlight there may be. So what do you do?

Well, aside from taking a Vitamin D supplement, there are other things you can do at work (and at home, for that matter) to trick your brain into increasing its production of those “happy hormones.”

And guess what? The tricks involve process improvement and leadership – YAY! Our favourite topics.

5 Ways to Get Your Office Version of Vitamin D

  1. Create some goals that will really make you happy to achieve, and then attack them in small bites. January is a great time for process improvement projects! When we achieve goals and cross things off a list, we create a little celebration in our brain that releases dopamine. The trick here is to make sure it’s a goal that will make you feel good, like fixing something you’ve always wanted to fix, and then actually celebrating, even if it’s just with a fancy latte or a glass of wine after work.
  2. Break your “To Do” list into little tasks that are easily crossed off so you can achieve #1 above! It’s a lot harder to cross off “Fix The Widget Process” than it is to cross these things off:       (and P.S. – the items below could be broken down even further)
    • Define improvement opportunity
    • Engage team
    • Collect data
    • Draw the current process
    • Brainstorm opportunities
    • Test ideas
    • Implement solution
  3. Think about continuous improvement vs. one-time improvement initiatives. If you know what your next goal is before you finish your current one, you can smooth out the dopamine “hits” into a flow.
  4. Recognize the accomplishments of your team (in the way they want to be recognized). As we teach in our leadership courses, people are very individualistic in the way they prefer to be recognized, and as long as you consider the individual, then each thing that you do – email, bonus, quick word of thanks – will give THEM a dopamine hit.
  5. Remember things that went well. Interestingly, the brain has trouble telling the difference between what you’re achieving now and what you’ve achieved in the past. In either case, it produces seratonin! So if you’re having a crappy day, or if one of your team members is feeling down, talk together about when things went well, and build on that.

So when you’re down because it’s another grey day and it feels like spring will never get here and you wish that those stupid ads for southern vacations would go away because you can’t take one this year and you just want to put your head down on your desk and take a nap…

Try making a list of little tasks and just crossing off a few. You’ll start to feel better in no time!

Until next time,

Ruth

 

Sources:

3 Steps to Keeping your 2015 New Year’s Resolution

January 9, 2015Blog, , , , , , , , , , , , , , , , ,

Happy 2015! Hope you all had a restful and enjoyable season.  Now comes January.  The month of overflowing gyms, vegan cleanses (hey I’m on one too….I don’t judge), new organizational goals,and new ways of doing things.

Ruth and I have those annoying type-A and process based personalities that are ripe for habits and accountability.  Look at our blog for example, we’ve been consistently blogging every Friday for almost 4 years. Every Friday no matter what. Literally EVERY Friday. Every single one. Wait…wasn’t our last post a really long time ago? Well…..okay the last couple of months has been a little off. Why? We’ve been busy, but no busier than usual and not “crazy busy” (my pet peeve when people say this).  So what happened?

habitWe lost our trigger….

Of course we had reminders to do the blog! Little miss task list Ruth has us on quite the regimen! We have a recurring appointment in iCal that alternates between “Ruth Blog” and “Nicole Blog”. It was error proof! But occasionally we switched blogging dates. Sometimes the calendar had two different versions and I wasn’t sure if it was my blog day, or Ruth’s. One day one of us just forgot to do it, and then it happened again….and again.

We stopped doing the task….

This is just the actual act of writing the blog.  When we were in the “habit” of blogging it meant me knowing it was my blog week, thinking of potential topics, and making a mental note of what might be interesting that week.  Just the sheer act of getting prepared and starting to write it started a habit.  But as soon as I missed a blog or two, the task just kind of disappeared.

We stopped tracking….

When we were in the habit, one of us would usually ask the other : “Oh have you posted the blog yet?” or “Oh, its Friday, did we forget to post the blog?”, or “Can I help you with the blog this week?”. It was our way of keeping each other accountable (in a kind and curious way of course).  What happened instead was we said to one another: “Oh don’t worry about it, we’ll do it next week!, or “Oh you’ve been sick that’s okay.”, “Or, it’s the holidays, who has time to read our little blog”.  We were making it okay to not keep our habit! Excuses. Excuses. Excuses.

aristotle-quote-habitWhat about MY new habits?

So if you’ve made some new year’s resolutions like reducing your email inbox from 10,000 to 100, or meeting with your team members more regularly, or *gasp* implementing a new process -you need to make it a habit.  Use T3!

1. Trigger: Set a calendar reminder, use Siri,  put a post-it note on your monitor. Whatever works. Do it.  Do it in multiple ways.

2. Task: Do the task.  Do it the first time. Do it the second time.  Do it even if you get behind schedule do it anyways. Even if it is late or seems futile. Do it.

3. Tracking: Find someone to keep you accountable. Ask them to follow up with you.  Ask them to be your accountability partner.  Make a chart in your office that everyone can see. Find someone/something to cheer you on when you did it and call you out when you didn’t do it.

Let us know how these help you keep a habit on your new years goals!  Keep us posted on Twitter @whiteboardcons!

Until Next Time,

Nicole